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The Kilby Automotive shop truck hauling a customer's Jeep outside the shop on Lancaster Rd

Honest auto repair in Hot Springs since 2004.

Family-owned shop at 105 Lancaster Rd. ASE-certified technicians. Same-day estimates and a 1-year nationwide warranty on parts and labor. Have your VIN handy when you call.

A quote that holds

Customers write about getting the price they were quoted. One was quoted months ahead of time. No surprise line items.

You hear from us

A call or a text when there is something to tell you. Review after review says the same thing: kept in the loop.

Fixed once, under warranty

Every repair comes with a 1-year nationwide warranty on parts and labor. Jasper engines and transmissions carry 3 years / 100,000 miles.

Reader's Choice Award 2020The Sentinel-Record, Hot Springs

ASE-certified techniciansTrained and tested

JASPER Engines & Transmissions

Jasper installer3-yr / 100,000-mi warranty

Auto repair services in Hot Springs

From a tune-up to a new engine. Pickup and delivery if you can't get to the shop.

Tune-Ups, Brakes & Front End

The routine work that keeps a car out of the shop later.

Tune-ups, brake pads and rotors, front-end alignment and repair, A/C service, oil changes, and check-engine light diagnosis.

Tune-Ups, Brakes & Front End details

Jasper Engines & Transmissions

Engine and transmission work, done once.

Engine and transmission repair, service, and replacement. We install Jasper remanufactured engines and transmissions with a 3-year / 100,000-mile nationwide warranty.

Jasper Engines & Transmissions details

Automotive Diagnostics

Find the real problem before paying for the wrong fix.

Check engine light diagnosis, engine and electrical diagnostics, and drivability problems. Same-day estimate on the fix.

Automotive Diagnostics details

Pickup & Delivery

Repairs that don't cost you a day.

We pick up your vehicle, do the work, and bring it back. Or we give you a ride to the shop. Small jobs are usually done the same day.

Pickup & Delivery details

1-year nationwide warranty

On parts and labor, on every repair we do. If something we fixed fails, we make it right.

Call 501-767-4477

What customers say

145 of 163 Google reviews are five stars. These are a few of them, word for word.

4.7163 Google reviews
May 2025
You hear about scams of mechanics taking advantage of people. That's not going to happen with Jeff — he had quoted me a price to have the work done months before I took it in and he stuck to that price.
J AGoogle review
Dec 2024
Jesse was great! He is honest and trustworthy and gave my car a diagnostic on the morning of NYE. No charge! He ended up advising us to go to the dealer since our car was still under warranty and even gave us a name of the mechanic at the dealer to talk to.
Sara DavisonGoogle review
Mar 2026
Recently my 19 year old car needed some major maintenance. I had a wonderful experience working with them. They have shown to be very knowledgeable. Additionally, they are great at communicating all along the way (phone calls and texts). Finally, their price is extremely fair.
Eric BoardwayGoogle review
An orange 1969 Pontiac GTO Judge parked outside Kilby Automotive

Dealership-trained. Hometown-owned.

Jeff Kilby spent 23 years as a dealership technician before he and Kim opened Kilby Automotive in 2004. He was born and raised in Hot Springs. The shop still runs the way a small-town shop should. You talk to the people doing the work, and you get a straight answer about whether a repair is worth it.

  • ASE-certified technicians
  • Calls returned within the hour
  • Classic and daily drivers alike
  • Free Wi-Fi, coffee, and water

Questions people ask

Short answers to what people ask before they call. Don't see yours? Call 501-767-4477.

Where is Kilby Automotive located?

Kilby Automotive is at 105 Lancaster Rd, Hot Springs, AR 71913, and we are open Monday through Friday from 8 am to 5 pm. We are closed Saturday and Sunday.

How do I get an estimate?

Call 501-767-4477 with your VIN and tell us what the car is doing, and most estimates come back the same day. We return calls within the hour during business hours.

What warranty do you offer?

Every repair comes with a 1-year nationwide warranty on parts and labor, and Jasper engines and transmissions carry a 3-year / 100,000-mile nationwide warranty.

What services does Kilby Automotive offer?

Tune-ups, brakes, front-end alignment and repair, A/C service, oil changes, check engine light diagnostics, engine and transmission repair and replacement with Jasper units, and vehicle pickup and delivery.

Do I need an appointment?

Appointments are recommended, so call ahead and we will book you in. Small jobs like oil changes are often done the same day.

Who owns Kilby Automotive?

Kim and Jeff Kilby. Jeff was a dealership technician for 23 years before the shop opened in 2004, and he was born and raised in Hot Springs. The shop won The Sentinel-Record Reader's Choice Award in 2020.

What forms of payment do you take?

Credit cards, debit cards, and tap-to-pay.

Is the shop wheelchair accessible?

Yes. The entrance, parking, and restroom are all wheelchair accessible, and we offer free Wi-Fi, coffee, and water while you wait.

Find the shop

Kilby Automotive

105 Lancaster Rd
Hot Springs, AR 71913

501-767-4477
Monday – Friday
8:00 am – 5:00 pm
Saturday – Sunday
Closed